Amazon CEO Andy Jassy confirms AI will lead to future corporate workforce reductions, despite ongoing AI investment across ...

AI is no longer just a tool—it’s a teammate. As work gets redefined, HR faces a pivotal leadership moment. This article explores how to redesign roles, culture, and strategy for the age of ...

BT is not only one company which is planning automation in full swing. The Swedish payments firm Klarna is also taking ...

BT CEO Allison Kirkby warned that AI advancements could lead to further job cuts beyond the 55,000 already planned by 2030.

“Enabling the fast-changing world of AI means we look forward to the things we will build over the next year, but which we ...

Key Takeaways AI agents are streamlining enterprise operations and cutting costs across sectors.Businesses report up to 67 ...

The formerly state-owned telecoms biz said in 2023 that it aimed to shed as many as 55,000 jobs by 2030, equating to 42 ...

UK workers must shift from "trepidation" to "exhilaration" when it comes to AI or risk being left behind by those already ...

An article by Georges Al Feghali, Board Member, Executive Vice President, Consulting & Transformation at CXG In a ...

Integrating AI tools into CX programs should be a careful, intentional process that prioritizes meaningful outcomes over cost ...

AI tools are reducing the need for new hires, especially in engineering, marketing, and customer service. The headlines say ...

Klarna opens a direct line to CEO Sebastian Siemiatkowski for its customers to offer feedback and ask questions – with the ...