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Forrester analyst Christina McAllister believes that Klarna underestimated the complexity of its customer service while ...
Artificial intelligence is also playing a growing role in these layoffs. Klarna's CEO revealed that the company has cut 40% ...
Klarna CEO Sebastian Siemiatkowski revealed that the company has cut 40% of jobs partly because of AI investments. Just this past week, the AI-powered payments and commerce network launched ...
BT CEO Allison Kirkby warned that AI advancements could lead to further job cuts beyond the 55,000 already planned by 2030.