Amazon CEO Andy Jassy in a Tuesday statement said that generative AI is changing the way we work, and will soon lead to job ...

Some CEOs have said they expect AI to displace a wide range of white-collar workers. Experts warn that telegraphing doom and ...

BT CEO Allison Kirkby warned that AI advancements could lead to further job cuts beyond the 55,000 already planned by 2030.

The formerly state-owned telecoms biz said in 2023 that it aimed to shed as many as 55,000 jobs by 2030, equating to 42 ...

After using AI to replace the work of 700 employees, Klarna CEO Sebastian Siemiatkowski says offering human customer service ...

The CEO of payments company Klarna has warned that AI could lead to job cuts and a recession. Sebastian Siemiatkowski said he believed AI would increasingly replace white-collar jobs. Klarna ...

Klarna CEO Sebastian Siemiatkowski has announced plans to beef up its human customer service team after artificial intelligence replaced 700 workers. At such a critical moment in US history, we need ...

BT announced plans in 2023 to cut up to 55,000 jobs by 2030 ... Swedish payments company Klarna has been open about its efforts to use AI to run its customer service desks. In 2024, Klarna ...

Tough economic conditions could be the catalyst for AI adoption in corporate America as more companies turn to automation, ...

Amazon CEO Andy Jassy says generative AI is reshaping the workforce, and corporate job cuts are part of the plan.

Forrester analyst Christina McAllister believes that Klarna underestimated the complexity of its customer service while ...