We speak to Salesforce's Alice Steinglass about what's different building apps with agentic AI - and how they'll interact ...

Salesforce CEO Marc Benioff last month declared 2025 as the “absolute year of Agentforce,” a product the software company ...

Salesforce is facing slowing revenue growth while betting big on AI to reignite momentum. The recent launch of Agentforce 2.0 ...

In today’s fast-paced business landscape, efficiency is key to staying ahead of the competition. Manual processes, while once ...

Learn what a CRM database is, key features to look for, benefits, and best practices to help you choose and optimize the ...

Kalpana’s expertise has been crucial in collaborating with major insurance firms to deploy customized Salesforce solutions ...

Microsoft released two AI sales agents for Microsoft 365 Copilot to enhance revenue operations, integrating with Dynamics 365 ...

Our ambition is to empower every employee with a Copilot and transform every business process with agents. Today, we’re announcing two new agents that apply this ambition to sales—the revenue engine ...

Salesforce uses TDX event to showcase AI platform Agentforce 2dx as Microsoft takes direct aim at the CRM market with its new ...

Salesforce is further expanding its AI agent platform Agentforce. The new version that has now been announced is aimed ...

Microsoft claimed that Sales Agent can operate autonomously to grow the sales team's lead pipeline. It can research potential leads, set up meetings with the contacts, and reach out to customers. The ...

Learn more about the two new AI tools from Microsoft, dubbed Sales Agent and Sales Chat, that are poised to help the company ...