In an age when shoppers are armed with more information and higher expectations, understanding how pricing is perceived isn’t ...

You should also find out whether the trader or company has an official complaints procedure you should follow. Unfortunately, most sole traders don’t have one, although all Which? Trusted Traders must ...

Furious Brighton & Hove Albion head coach Fabian Hurzeler complained that Everton goalkeeper Jordan Pickford should have been sent off in David Moyes’ side’s 1-0 win at the Amex Stadium.

If this doesn’t resolve the issue, you can escalate the complaint by contacting the Customer Services Director’s team via customercomplaints@britishgas.co.uk. It used to be worthwhile sending ...

Templates, examples, and considerations for how to respond to angry customer emails in a variety of situations. If you’ve ever worked in customer service, you know that unhappy customers ... You must ...

They've complained the fast food giant's new eco-friendly change is causing a soggy messCredit: Mcdonald's Scores of unhappy customers have posted about the issue on social media. One person ...

N.B. Power will undergo an independent audit after thousands of customer complaints about December power bills, which for many were hundreds of dollars higher than expected. Announcing the audit ...

(Jacques Poitras/CBC) "We take every customer complaint seriously and investigate with the customer one-on-one," Clark said. "For the most part we have not found anything out of the ordinary." ...

This is a free, impartial service for communications consumers. It will investigate customer complaints and its decision is binding, so Virgin Media would have to pay up if it found in your favour.

Free samples are often welcomed and enjoyed by customers. However, a recent display infuriated them instead. In a post on the r/Anticonsumption subreddit, an unhappy customer highlighted what many are ...

It’s “Dry January,” and the surgeon general is warning people about the links between alcohol and cancer. But is it really so bad to have a few drinks at a weekly happy hour? On the latest ...

Advocacy group alleges EU user data unlawfully sent to China Noyb's first complaint against Chinese firms China says it does not breach local laws, protects data STOCKHOLM/BRUSSELS, Jan 17 ...