In an age when shoppers are armed with more information and higher expectations, understanding how pricing is perceived isn’t ...

Furious Brighton & Hove Albion head coach Fabian Hurzeler complained that Everton goalkeeper Jordan Pickford should have been sent off in David Moyes’ side’s 1-0 win at the Amex Stadium.

Templates, examples, and considerations for how to respond to angry customer emails in a variety of situations. If you’ve ever worked in customer service, you know that unhappy customers ... You must ...

They've complained the fast food giant's new eco-friendly change is causing a soggy messCredit: Mcdonald's Scores of unhappy customers have posted about the issue on social media. One person ...

N.B. Power will undergo an independent audit after thousands of customer complaints about December power bills, which for many were hundreds of dollars higher than expected. Announcing the audit ...

(Jacques Poitras/CBC) "We take every customer complaint seriously and investigate with the customer one-on-one," Clark said. "For the most part we have not found anything out of the ordinary." ...

Free samples are often welcomed and enjoyed by customers. However, a recent display infuriated them instead. In a post on the r/Anticonsumption subreddit, an unhappy customer highlighted what many are ...

It’s “Dry January,” and the surgeon general is warning people about the links between alcohol and cancer. But is it really so bad to have a few drinks at a weekly happy hour? On the latest ...

Advocacy group alleges EU user data unlawfully sent to China Noyb's first complaint against Chinese firms China says it does not breach local laws, protects data STOCKHOLM/BRUSSELS, Jan 17 ...

In today’s mobile-first, digitally driven marketplace, a single dissatisfied customer can spell big trouble for a brand. If a consumer complaint goes viral on social media and users see the ...

A U.S. watchdog is suing Capital One for allegedly misleading consumers about its offerings for high-interest savings accounts — and “cheating” customers out of more than $2 billion in lost interest ...

On the rare occasion your company may fall short, there is a solution to bring back unhappy customers and possibly even get ahead ... it’s important to avoid messaging that triggers SPAM complaints, ...