Mayor Danny Avula said the failure of an automatic "switch-gear" that would've transferred the city's water treatment plant ...

Mayor Danny Avula said Thursday that the city’s reservoir is full and the water system is fully pressurized, but a boil ...

How a meager snowstorm could cripple Richmond's water supply for six calendar days is still being investigated. Here's a ...

If you have running water in Richmond, city leaders urge you to conserve it as the city's system gets back up to full ...

Mick Darcey has been a customer for more than 20 years and uses a gauge to track water pressure at his house. The gauge ...

The first rumblings of a water crisis begin. 12 On Your Side gets a tip and confirms the outage with city officials, first breaking the story in a News App alert at 3:59 p.m. Richmond issues a boil ...

Problems with your sinks can cause costly damage if left unchecked. Here are some common issues that you can detect, ...

Henrico County issued a boil water advisory Wednesday afternoon, on the third day of a regional water emergency triggered by ...

Braving the chilly winter weather requires a reliable and durable geyser that can efficiently provide hot water instantly and ...

As wildfires become increasingly common in urban areas such as Boulder, Colorado and Lahaina, Hawaii, public water systems ...

Henrico County now has a new webpage featuring live updates about the water outage for residents of the county.