The first rumblings of a water crisis begin. 12 On Your Side gets a tip and confirms the outage with city officials, first breaking the story in a News App alert at 3:59 p.m. Richmond issues a boil ...

Mayor Danny Avula said the failure of an automatic "switch-gear" that would've transferred the city's water treatment plant ...

The low water pressure, particularly noticeable on weekdays between 08:30 and 11:00, is primarily due to faulty valves within ...

Do not drink from water fountains in parks or public or private buildings that receive water from the City of Richmond Department of Public Utilities. Do n ...

Mayor Danny Avula said Thursday that the city’s reservoir is full and the water system is fully pressurized, but a boil ...

The Los Angeles Department of Water and Power was pumping from aqueducts and groundwater into the system, but demand was so high that it wasn't enough to refill three 1-million-gallon tanks.

Water valve issues delay process; Henrico could eventually stop purchasing water from Richmond; Henrico NAACP expresses ...

Mick Darcey has been a customer for more than 20 years and uses a gauge to track water pressure at his house. The gauge ...

If you have running water in Richmond, city leaders urge you to conserve it as the city's system gets back up to full ...

Henrico County issued a boil water advisory Wednesday afternoon, on the third day of a regional water emergency triggered by ...

Henrico Public Utilities officials Wednesday morning were continuing to work on the county’s water system to restore water ...

Communication timelines, backup failures, and emergency preparedness and response plans are all factors under investigation by the state as regulators try to figure out what led to a water crisis.