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It's important to know the differences between a watch, an advisory, and a warning when it comes to flood alerts. Meteorologist Taylor Stephenson explains.

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Wireless Emergency Alerts from Verizon, T-Mobile, and AT&T provide critical notifications during disasters like floods, broadcasting from cell towers without tracking location.

Recordings provided to CBS News showed first responders asking for an emergency alert to be sent, but dispatchers delayed because they needed special authorization.

We looked back and found the forecasts and flood alerts sent out by the National Weather Service in San Antonio and Austin.

CBS News analysis shows there were 22 warnings sent by the National Weather Service for Kerr County and the Kerrville area, but many residents say they didn't get alerts.

Wireless Emergency Alerts are limited to flash flood warnings when there is a "threat tag" of considerable or catastrophic.