The technology enables brands to offer friction less customer support through AI-powered voice and chat within WhatsApp, creating a single, connected service journey.

Enter AnyDesk, a global leader in secure, high-performance remote desktop access, now seamlessly integrated into both ...

Under the new rules, each marketing template costs ₹0.78, utility and authentication templates ₹0.11 each, all billed per message ...

The real story behind 86% of customers willing to pay more for better service isn’t extravagance. Customers are tired of ...

AI, automation and real-time tools are reshaping insurance claims. "We blend technology with empathy to deliver faster, ...

Refresh your hospitality tech stack with these new products.

Investigatory Powers Tribunal to hear arguments in public over lawfulness of secret UK order requiring Apple to give UK law enforcement access to users’ encrypted data stored on the Apple iCloud.

UAE brands Majid Al Futtaim and Floward create exceptional cross-channel engagement that drives conversions and loyalty. How ...

HCLTech’s enterprise-grade cognitive virtual agent with generative AI offers dynamic, personalised, and intelligent engagement.

Artificial Intelligence (AI) is reshaping how businesses operate today, according to Rajib Roy, Founder and CEO of Royex ...

STAYING put with the same broadband provider can be expensive and, if you’re not getting good service, frustrating. A YouGov survey revealed that nearly eight in ten people don’t change their ...

Founded in 2025, Style Lounge is a beauty-tech startup that serves as a digital platform where users can easily book salon ...