The technology enables brands to offer friction less customer support through AI-powered voice and chat within WhatsApp, creating a single, connected service journey.

Enter AnyDesk, a global leader in secure, high-performance remote desktop access, now seamlessly integrated into both ...

WhatsApp chatbots are intelligent assistants, handling initial conversations, qualifying prospects and booking appointments ...

Explore how AI is enhancing WhatsApp and RCS, driving personalization and growth in customer engagement for businesses globally, especially in India.

Indian Overseas Bank aims to align with India's growth aspirations by 2047, focusing on innovation and integrity. Launching ...

At its global Conversations conference, the company announced firms using the WhatsApp Business Platform will now be able to use more of the features everyday users have on the messaging platform, ...

Under the new rules, each marketing template costs ₹0.78, utility and authentication templates ₹0.11 each, all billed per message ...

Could Whatsapp become the West's first superapp? Its recent integration of business services suggests it wants to be, writes ...

ActiveCampaign, a leading autonomous marketing platform, today announced the launch of ActiveCampaign WhatsApp Messaging, a comprehensive WhatsApp-first automation solution that enables businesses to ...

By combining human empathy with data-driven precision, DHL aims to deliver exceptional service that meets the distinct needs of each customer, leveraging our digital platforms to enhance ...

Customer service teams often find themselves overwhelmed by the sheer volume of messages coming through WhatsApp Business accounts. MSG91 addresses this challenge by offering chatbot WhatsApp business ...

The post WhatsApp Mexico: A Must-Have Tool for Travel appeared first on Digital Nomad and a Dog. After living in Mexico for ...