Research from BT and Small Business Britain – which recently launched a popular new ‘AI for Small Business’ training ...

The technology enables brands to offer friction less customer support through AI-powered voice and chat within WhatsApp, creating a single, connected service journey.

Enter AnyDesk, a global leader in secure, high-performance remote desktop access, now seamlessly integrated into both ...

Investigatory Powers Tribunal to hear arguments in public over lawfulness of secret UK order requiring Apple to give UK law enforcement access to users’ encrypted data stored on the Apple iCloud.

ServiceNow raised its annual subscription revenue forecast on Wednesday, signaling robust demand for its artificial intelligence-enabled software designed to automate digital operations and sending ...

The feature allows businesses to receive and initiate voice calls globally, using WhatsApp’s native interface so customers never leave the app.

Is AI really changing how companies operate? Skift spoke to executives across several OTAs in India to find out how they are ...

Personalization has already matured into a multi-billion-dollar industry, and it's still accelerating. This evolution marks ...

With over two billion users worldwide, WhatsApp is a popular messaging platform used for everything from casual conversations to business communication. However, its wide reach also makes it a common ...

Meta AI on WhatsApp can answer user queries using the internet, and this is done by first providing a response using its trained data.