The technology enables brands to offer friction less customer support through AI-powered voice and chat within WhatsApp, creating a single, connected service journey.

Investigatory Powers Tribunal to hear arguments in public over lawfulness of secret UK order requiring Apple to give UK law enforcement access to users’ encrypted data stored on the Apple iCloud.

The feature allows businesses to receive and initiate voice calls globally, using WhatsApp’s native interface so customers never leave the app.

Meta's founder-led vision and aggressive AI investments position it for long-term growth, despite short-term scrutiny over ...

The post WhatsApp Mexico: A Must-Have Tool for Travel appeared first on Digital Nomad and a Dog. After living in Mexico for ...

Twilio shares jump after unveiling new AI-driven customer engagement tools, including real-time journeys and EU data residency features.

Indian Overseas Bank aims to align with India's growth aspirations by 2047, focusing on innovation and integrity. Launching ...

Meta is undertaking a strategic transformation of WhatsApp, expanding it beyond its messaging roots into a comprehensive platform that integrates payments, shopping, and artificial intelligence ...

WASHINGTON (AP) — President Donald Trump is reshaping a student loan cancellation program into what some fear will become a tool for political retribution, taking aim at organizations that serve ...