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With enough agency, AI agents have the power to replicate the dynamic environment of a physical store within the digital ...

Learn key strategies to create real customer value, build lasting loyalty, and drive business success through a ...

Snowflake, the AI Data Cloud company, announced that HUTCH Sri Lanka, a leading telecommunications provider, has collaborated ...

Adani Group-owned Chhatrapati Shivaji Maharaj International Airport (CSMA) in Mumbai has received Airports Council ...

Mumbai airport achieves ACI level 5 accreditation, recognized for digital initiatives and enhanced passenger experience, a ...

Digital transformation is a buzzword that’s been reshaping industries across the globe, but when it comes to customer success ...

How Narvar's new tech is using AI to harness the power of 42 billion consumer interactions a year to improve retail operations.

Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and ...

Delta Air Lines outperformed analyst expectations with robust financial performance in Q4 2024, though operational ...

Ford is making significant investments in the Middle East, nearly doubling its parts distribution footprint since 2011, ...