As the voice of Carnival Cruise Line on social media, Brand Ambassador John Heald is used to receiving criticism. It just ...

There is one big thing Carnival Cruise Line's brand ambassador just won't do, even though it could offer insights into the ...

As collective anxiety over Wednesday's Real ID deadline for U.S. air travelers mounts, one alternative seems perfectly ...

Some very special cruising ducks aboard Carnival ships are bringing up the question of whether the crew should be permitted ...

Carnival Cruise Line recently stepped up its efforts to combat alcohol smuggling and its brand ambassador, John Heald, has ...

A leading Carnival brand ambassador defended the cruise line after a vicious brawl in a Galveston terminal but criticized ...

Carnival Cruise Line Brand Ambassador John Heald is regularly tasked with combating bad advice shared on TikTok and other ...

Carnival Cruise Line Brand Ambassador John Heald shared his personal opinion on a brawl that put 24 people on Carnival’s Do ...

Cruise lines rely heavily on the feedback they receive about crew members. But some cruise passengers still wonder if those ...

The deadline for a REAL ID, the enhanced drivers’ license and security cards known as STAR ID in Alabama, is May 7. After ...