Understand the year ahead by examining which technology developments from 2024 turned out to impact enterprise communications the most.

A contributor called it last month and we’re confirming it with our own year in review – this is the year Teams took over UCaaS.

The increasing use of productivity monitoring tools has raised a series of questions concerning the balance between workplace (or remote work) efficiency and employee privacy and trust. When applied ...

The year 2024 was pivotal for artificial intelligence (AI). Nearly three out of four businesses are using AI for at least one function, fundamentally changing how organizations make decisions and ...

When implementing productivity monitoring tools, organizations should prioritize transparency and trust, and clearly communicate the program's goals ...

A look back at some of the key trends in POTS, Gen AI security and workplace collaboration, as well as some insights on ...

Reports Want AI Agents? Upgrade Your Tech Stack Newly published research from Tray.ai reveals that 42% of surveyed enterprises plan to build over 100 AI agent prototypes and 68% are budgeting $500,000 ...

As agents become connected, the value of every connected application will rise – provided vendors can work together to let their AI agents work ...

Encapsulating 52 weeks' worth of news into one end-of-the-year recap is rarely so easy as it is this year. The year's biggest story was the still-unsettled return to office (RTO) debate. On one side, ...

Last week, I attended AWS re:Invent 2024 with 60,000 of my closest friends. We were there to catch up on the latest and greatest in the cloud, particularly AI. One of the more interesting sessions was ...