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  1. Is Sampler free to sign up? - Sampler

    If these special offers aren't for you, no problem! Simply decline the offer and we will contact you the next time you match. Was this article helpful? How do I sign up or log in to receive free …

  2. Where are my samples? - Sampler

    If it's been a minute and you are curious where your order is, you can check the status from the Orders page of your Sampler account. Unfortunately we are no longer able to offer tracking …

  3. When will I receive my samples? - Sampler

    Typically users receive their orders a couple weeks after claiming samples. However, it can sometimes take 3-4 weeks for orders to be delivered. If you want to check on your order status …

  4. Troubleshooting - Sampler

    Having trouble with the app? Still Need Help? Reach out to the Sampler support team Contact Us

  5. FAQs - Sampler

    Sampler for business Work with Sampler How it works Speak to a sampling expert Brand login

  6. What kind of samples will I receive? - Sampler

    Sampler matches you with products we know you'll love. Because of this and since we are adding new samples randomly, the samples you match with might not be the same as your neighbor …

  7. How do I change my password? - Sampler

    It's easy to reset your password through your Sampler account, simply go to your Profile page, and click the " Edit " button next to Password. Go here ‍ for help, if you've forgotten your …

  8. I received a feedback survey but I haven't tried my samples yet.

    You can come back to the email after you've had a chance to try your samples or go directly to the Orders page ‍ on your Sampler account and start the survey from there.

  9. How do I take the perfect sample photo for #SamplerLove? – …

    You may have noticed that at Sampler, we love to share the photos and videos our community takes of the samples they have received. Here's how you can take the perfect sample photo or …

  10. How do I verify my account with my mobile phone? - Sampler

    In order to claim samples, all users are required to verify their account using a valid mobile phone number. Verification codes are send to your mobile phone via SMS text at the time of …